To report an outage, please call our Outage Hotline at 1-866-244-4890. This dedicated outage line handles outage calls 24-hours a day, 7 days a week.
We must have your most current contact information in our system, especially the phone number to the phone you would normally use to report an outage. Our automated system uses caller ID to tie your call back to your account and the location of the outage, and if we do not have your current number, we will not be able to match your number with your account.
If you are unsure what number we have listed on your account, please call us at one of the numbers listed above and double check to make sure we have the most accurate information so that we can restore your power as efficiently as possible during an outage.
1367 Hwy 341 South, Barnesville, GA 30204
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.