If a member in any household served by Southern Rivers Energy has a medical condition that requires the help of electrically operated medical equipment, we will do our best to keep the member informed during extended outages but cannot promise that their service will be restored immediately. This application will need to be downloaded (PDF), printed, signed, then mailed or faxed to our office in order to be put on the list. Our fax number is 770-358-6078 and our mailing address is P.O. Box 40, Barnesville, GA 30204. This does not guarantee priority service nor does it excuse you from disconnection for non-payment. We will attempt to give the service special attention during power outages. However, this is not always possible. Therefore, you should allow plenty of time for getting to a medical facility in case of a power outage
We strongly encourage those members who have medical conditions which require an uninterrupted supply of electricity to have a back-up plan already in place before a storm hits their area. While we strive to provide our members with the most reliable service possible at the lowest possible cost, we cannot guarantee an uninterrupted supply of electricity due to circumstances beyond our control, i.e. acts of God.