Check your home's breaker panel (and any outdoor disconnects) to make sure the outage is not due to a tripped breaker.

Call your neighbors to see if their power is off. This will help you determine if the problem exists within your home, or on our lines.

If you determine the problem is outside your home, call Southern Rivers Energy at 770-358-1383 or toll free 877-358-1383. Do not assume that others have reported the outage.

Catastrophes like hurricanes may cause extended outages. You can rest assured that our crews will work as quickly as possible to restore your electrical service.

It is always wise to be prepared for an extended outage. Keep flashlights and portable radios on hand with a supply of extra batteries. Keep freezer and refrigerator doors closed to prevent food spoilage. Food will keep for long periods if doors remain closed. Don't cook inside with charcoal. Be extra careful with candles, kerosene lamps, heaters, and fireplaces.

Have a supply of water on hand if you depend on a well.