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Frigid Temps & Increased Load Caused Outages

This morning's freezing temps significantly increased the demand or load on our system and took out a circuit in the Milner substation. Crews have restored power but are now in the process of shifting some of the load to different circuits to increase stability going forward. During this process, members in Milner and along Hwy 41 going toward Pike County may experience brief interruptions but crews are working as quickly as possible to minimize the duration of the outages. We appreciate your patience and cooperation.

In the meantime, please remember that the weather affects your power bill so it's up to you to do what you can to control your usage and your costs as much as possible. Make sure you take precautions to keep pipes from freezing: leave a faucet dripping or open cabinets under your sink to expose the pipes to the warmer air.

Although it is tempting to crank up the thermostat to 70 or better when it's freezing outside, the recommended setting is still 68 degrees for optimum efficiency. When the temperature outside is in the 20's and your HVAC unit is trying to keep the temperature inside your house at 70 or higher, it is working extra hard and using more kilowatts to do so. Throw an extra blanket on the bed and keep a throw on the couch to keep your bill from skyrocketing.

Space heaters are great for short term use in small areas of your home but will significantly increase your power bill if you are using them as your main heat source.

Use extreme caution when using space heaters:

  • Only purchase newer model heaters that have all of the current safety features. Make sure the heater carries the Underwriter's Laboratory (UL) label.
  • Choose a thermostatically controlled heater, because they avoid the energy waste of overheating a room. Make sure heaters have adequate ventilation.
  • Select a heater of the proper size for the room you wish to heat. Do not purchase oversized heaters. Most heaters come with a general sizing table.
  • Locate the heater on a level surface away from foot traffic. Be especially careful to keep children and pets away from the heater.

Stay informed during severe weather! Visit for preparation and safety tips and download their free app to receive weather alerts. Be sure and visit our Storm Center for more tips and use our Live Outage Viewer to track any outages that may occur. Report outages using our Outage Hotline: 1-866-244-4890.

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