Part of what sets electric membership cooperatives or EMCs apart from the larger investor-owned utilities (IOUs) is that EMCs are not-for-profit. This means that any revenue that is collected after covering our operating costs is returned to our members in the form of Capital Credits based on each member's energy usage for a given year. Southern Rivers Energy typically refunds capital credits in December.
To date, the cooperative has refunded more than $18.2 million to its members. For questions regarding capital credits, please contact Customer Service at 770-358-1383 or toll-free at 877-358-1383.
Southern Rivers Energy is attempting to reach the owners of capital credit refund checks issued in 2024 to the last known address for members who had service with us in 2003 but were returned by the postal service. If you had service with us in 2003 or know someone who did, please take a moment to search by name or address to see if you recognize someone on the list.
If you have questions or want to claim a refund, please contact Customer Service at 770-358-1383 or toll-free at 877-358-1383.
2024 List: Undeliverable Capital Credits
Previous lists:
2023 Undeliverable Capital Credits
2022 Undeliverable Capital Credits