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Medical Priority

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  1. STORM CENTER
  2. OUTAGE
  3. Medical Priority

Medical Priority

If a member in any household served by Southern Rivers Energy has a medical condition that requires the use of electrically operated medical equipment, we will do our best to keep the member informed during extended outages; however, this does not mean we will prioritize restoring their service first. We will do our best to keep them informed during extended outages, and we will contact them ahead of any scheduled outages during maintenance or system upgrades.

To be added to the Medical Priority list, please complete and submit the form at the bottom of the page to Customer Service via fax at 770-216-1539 or mail to P.O. Box 40, Barnesville, GA 30204. This does not guarantee priority service, nor does it excuse you from disconnection for non-payment. 

We strongly encourage members with medical conditions that require an uninterrupted supply of electricity to have a backup plan in place before a storm hits their area. While we strive to provide our members with the most reliable service possible at the lowest possible cost, we cannot guarantee an uninterrupted supply of electricity due to circumstances beyond our control, i.e., acts of God.

IMPORTANT GENERATOR SAFETY INFORMATION: Incorrectly installed portable generators can be DEADLY. Please read these guidelines and requirements before purchasing and installing a generator.

Medical Priority PDF Form

Medical Priority Form
Member
Member Address
Employer
Employer Information
Spouse
Spouse Information
Upload requirements
  • One file only.
  • 10 MB limit.
  • Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.

Status message

Please contact Southern Rivers Energy when this equipment is no longer necessary at (770) 358-1383.

Please sign below and submit immediately.

Important Note: This has to be submitted along with a medical letter from the attending physician explaining the severity of the above situation and the expected length of service for the medical equipment.
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OPERATING HOURS

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CONTACT US

Main Office (770) 358-1383
Toll-Free (877) 358-1383

P.O. Box 40
1367 Highway 341 South
Barnesville, GA 30204

 

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OUTAGE HOTLINE

1-866-244-4890

“This institution is an equal opportunity provider and employer.”

©2025 Southern Rivers Energy. All Rights Reserved.

  • MY ACCOUNT
    • Pay My Bill
    • Bill Estimator Tool
    • Payment and Billing Options
    • Mobile App
    • Pay•Your•Way: Prepaid Option
    • Frequently Asked Questions
    • How To Read Your Statement
  • ENERGY SERVICES
    • RESIDENTIAL
      • Establish Service
      • Transfer or Disconnect Service
      • Outdoor Lighting
      • Rates and Fees
      • Solar and Generating My Own Electricity
      • New Member Packet
      • Right-of-Way Clearing
      • AMI Meters
    • COMMERCIAL
      • Establish Service
      • Transfer or Disconnect Service
      • Outdoor Lighting
      • Rates and Fees
      • Load Management
      • Consumer Choice
    • BUILDERS AND DEVELOPERS
      • New Construction
  • MEMBER BENEFITS
    • ENERGY CENTER
      • Energy Efficiency
      • PowerUp Lending Program
      • Rebates
      • Renewables & Green Power
      • Generac Generator Program
      • CO-OP CONNECTIONS CARD
        • Get Connected
      • FIBER NETWORK
        • Fiber-Optic Network
    • ENERGY TOOLS
      • Energy Resource Center
      • Touchstone Energy Savings
      • Home Energy Calculator
      • Rooftop Solar Assessment Tool
      • GRANTS
        • Operation Round Up
        • Bright Ideas Teacher Grants
    • STUDENTS AND EDUCATION
      • Scholarships
      • Request a Speaker
      • Jr. Solar Sprint
      • Green Power EMC’s Energy Education Program
      • Member Advisory Committee
      • Washington Youth Tour
      • Energy Explorers
  • MY COOPERATIVE
    • ABOUT US
      • The Southern Rivers Energy Story
      • The Cooperative Business Model
      • Co-op Leadership
      • Capital Credits
      • Annual Meeting
        • Seat 6, Candidate Bios
      • Careers
      • Contact Us
    • NEWS AND RESOURCES
      • Recent News
      • Media Inquiries
      • Awards & Achievements
      • Co-op Bylaws and Non-Discrimination Statement
    • MEMBER COMMUNICATIONS
      • Georgia Magazine
      • E-Newsletter Sign-up
      • Current Annual Report
  • STORM CENTER
    • OUTAGE
      • Outage Center
      • Restoration Process
      • Medical Priority
      • Outage FAQ
    • SAFETY
      • Preparation and Safety
      • Power Theft
      • Report a Scam
      • Tree Maintenance
      • Generator Safety
      • Call Before You Dig