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  1. STORM CENTER
  2. OUTAGE
  3. Restoration Process

Restoration Process

Restoring power after widespread outages is a big job that involves more than simply throwing a switch or removing a tree from a line. It involves a huge coordination effort with potentially hundreds of linemen working in very dangerous situations. There is nothing routine when restoring power after a storm.

Although Southern Rivers Energy is committed to restoring the electric power to all members as safely and quickly as possible, our initial goal is to safely restore power to the greatest number of members in the shortest time possible. In order to accomplish that, the process begins with a damage assessment of the co-op's lines and facilities by employees who have been specifically trained to accomplish those tasks. The assessment allows the co-op to direct its resources (both labor and materials) to the areas where they are needed the most.

Repairs are first made to the co-op's large transmission lines which carry high-voltage electricity to our distribution system from generation stations. Lines such as these must be repaired first along with any damage to transmission substations.

Next in the process of restoration of power are the distribution substations and their respective main feeder lines. The co-op has over 50 substations on its system and there are over 12,000 miles of distribution lines that are routed from the substations. Main feeder lines are those that you normally see alongside a highway.

The number of members served by Southern Rivers Energy substations ranges from a few hundred to nearly 9,000 members -so you can see the importance of getting the substations back in service. A main feeder line on Southern Rivers Energy’s system serves as many as 2300 members.

Individual tap lines are repaired next in the restoration process. Tap lines typically serve the fewest number of members.

Want to learn more about the restoration process? Watch the 4-Step Restoration video below.

When an outage occurs, you can rest assured we are already working to get your
lights back on as quickly as possible. Check out these links to learn a little more about
how electricity is restored, and how to be prepared when bad weather is headed our way.

 

Power Restoration in 4 Steps Outage Preparedness Checklist Outage Viewer
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OPERATING HOURS

8 AM - 5 PM
Monday - Friday

CONTACT US

Main Office (770) 358-1383
Toll-Free (877) 358-1383

P.O. Box 40
1367 Highway 341 South
Barnesville, GA 30204

 

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OUTAGE HOTLINE

1-866-244-4890

“This institution is an equal opportunity provider and employer.”

©2023 Southern Rivers Energy. All Rights Reserved.

  • MY ACCOUNT
    • Pay My Bill
    • Bill Estimator Tool
    • Payment and Billing Options
    • Mobile App
    • Pay•Your•Way: Prepaid Option
    • Frequently Asked Questions
    • How To Read Your Statement
  • ENERGY SERVICES
    • RESIDENTIAL
      • Establish Service
      • Transfer or Disconnect Service
      • Outdoor Lighting
      • Rates and Fees
      • Solar and Generating My Own Electricity
      • New Member Packet
      • Right-of-Way Clearing
      • AMI Meters
    • COMMERCIAL
      • Establish Service
      • Transfer or Disconnect Service
      • Outdoor Lighting
      • Rates and Fees
      • Load Management
      • Consumer Choice
    • BUILDERS AND DEVELOPERS
      • New Construction
  • MEMBER BENEFITS
    • ENERGY CENTER
      • Energy Efficiency
      • Energy Efficient Loan Program
      • Rebates
      • Renewables & Green Power
      • Generac Generator Program
    • CO-OP CONNECTIONS CARD
      • Get Connected
    • FIBER NETWORK
      • Fiber-Optic Network
    • ENERGY TOOLS
      • Energy Resource Center
      • Touchstone Energy Savings
      • Home Energy Calculator
    • GRANTS
      • Operation Round Up
      • Bright Ideas Teacher Grants
    • STUDENTS AND EDUCATION
      • Scholarships
      • Request a Speaker
      • Jr. Solar Sprint
      • Green Power EMC’s Energy Education Program
      • Member Advisory Committee
      • Washington Youth Tour
      • Energy Explorers
  • MY COOPERATIVE
    • ABOUT US
      • The Southern Rivers Energy Story
      • The Cooperative Business Model
      • Co-op Leadership
      • Capital Credits
      • Annual Meeting
      • Careers
      • Contact Us
    • NEWS AND RESOURCES
      • Recent News
      • Media Inquiries
      • Awards & Achievements
      • Co-op Bylaws
    • MEMBER COMMUNICATIONS
      • Georgia Magazine
      • E-Newsletter Sign-up
      • Current Annual Report
  • STORM CENTER
    • OUTAGE
      • Outage Center
      • Restoration Process
      • Medical Priority
      • Outage FAQ
    • SAFETY
      • Preparation and Safety
      • Power Theft
      • Report a Scam
      • Tree Maintenance
      • Generator Safety
      • Call Before You Dig